Right of Withdrawal for Consumers

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we received notification of your withdrawal from this contract.

We will use the same means of payment for the reimbursement that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs earlier.

You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods if this loss in value is due to handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

The right of withdrawal does not apply to contracts:

• for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
• for the supply of goods that are liable to deteriorate or expire rapidly;
• for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can only be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on market fluctuations beyond the trader’s control;
• for the supply of newspapers, periodicals, or magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in contracts:

• for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery;
• for the supply of goods if, after delivery, they have been inseparably mixed with other items due to their nature;
• for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
  
  

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)
To WALDKAUZ Onlineshop - Waldkauz GmbH & Co. KG, Berghäuschensweg 57-59, 41464 Neuss, Germany, E-Mail-Adresse: post@waldkauz.net:

I/We () hereby give notice that I/we () withdraw from my/our (*) contract for the purchase of the following goods:(*______________________________________________________________________) 
or for the provision of the following service:  _____________________________________________________
Name of Consumer (*______________________________________________________________________)
Ordernumber (*______________________________________________________________________)
(*______________________________________________________________________)

Ordered on () : (*________________________________________________)/ / received on () (*______________________________________________________________________)
Name of consumer(s):(*______________________________________________________________________)
Address of consumer(s):(*______________________________________________________________________)
Signature of consumer(s) (only if this form is notified on paper): (*______________________________________________________________________)
(*______.______.________________)Date
(*) Please complete as applicable or delete where not applicable.